Privacy Policy

1. Introduction

Welcome to TripSolid ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we handle your data. This Privacy Policy explains what information we collect, how we use it, and your rights.

2. Information We Collect

We collect the following types of information to provide our travel planning services:

• Account Information: Email address, display name, profile photo, and authentication credentials, including information provided by Google or Apple if you sign in with them.
• Trip Data: Trip titles, dates, destinations, events, notes, and costs.
• User Content: Photos, images, and documents (PDFs, tickets) you upload to trips.
• Device Information: Basic device details, and a push notification token if you enable notifications.

3. How We Use Your Information

We use your data strictly to:

• Provide, maintain, and improve our services.
• Sync your trips across devices.
• Enable sharing of trips with other users you invite.
• Facilitate the "Community Trips" marketplace if you choose to publish a trip.

4. Third-Party Services

We use a small number of trusted third-party services to operate TripSolid:

• Google Sign-In and Sign in with Apple: If you use these to create your account, we receive your name and email address from these services to set up your profile.
• Supabase (hosted on AWS): Stores and secures your account and trip data, as described in the next section.
• Expo push notification service: Delivers reminders and alerts to your device, which requires sharing a device push token.
• Apple App Store and Google Play: Process payments for subscriptions and purchases. We do not receive or store your payment card details.

5. Data Storage and Security

Your data, including uploaded files and images, is stored securely on servers provided by Supabase (hosted on AWS). We implement industry-standard security measures, including:

• Encryption: Data is encrypted in transit (HTTPS) and at rest.
• Access Control: Row Level Security (RLS) ensures only you and users you explicitly share trips with can access your data.

6. Document & File Privacy

When you upload documents (e.g., tickets, reservations):

• These files are private by default.
• They are accessible only by you and the specific users you have shared the trip with.
• We (the app operators) do not access your files unless explicitly requested by you for support purposes.
• Important: If you "Publish" a trip to the Community, ensure you remove any personal documents or sensitive information first.

7. Data Retention and Deletion

We retain your data for as long as your account remains active. You have the right to delete your data at any time:

• You can delete individual events, files, or entire trips within the app.
• You can delete your entire account via Settings > Delete Account. This action permanently removes all your data, including photos and documents, from our servers.
• If you do not delete your account, we retain your data only for as long as necessary to provide the Service or as required by law.

8. Your Rights

Depending on where you live, you may have some or all of the following rights regarding your personal data:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request a copy of your data in a portable format.
• Object to or restrict certain processing of your data.

To exercise any of these rights, contact us at support@tripsolid.com. If you are located in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.

9. Children's Privacy

TripSolid is not directed at children under 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or by other reasonable means before the changes take effect. Your continued use of the Service after a change becomes effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy, please contact us at support@tripsolid.com.